ATOP Technologies, Inc. (“ATOP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit or use the ATOP website at www.atoponline.com, including its language versions, online forms, partner services, technical support, product downloads, newsletter subscriptions, career applications, and other website functions collectively referred to as the “Site.”
1. Data Controller
The organization responsible for the processing described in this Privacy Policy is:
ATOP Technologies, Inc.
2F, No. 146, Sec. 1, Dongxing Rd., Zhubei City, Hsinchu County 302058, Taiwan
Email: [email protected]
Telephone: +886-3-550-8137
Where necessary, your request may also be handled by an ATOP affiliate, regional office, authorized distributor, representative, service partner, or other business partner.
2. Personal Data We Collect
Depending on how you use the Site, we may collect the following categories of personal data:
- contact and professional information, such as your name, company, job title, email address, telephone number, country, and business address;
- information submitted through contact, technical support, vulnerability reporting, partner registration, eRMA, recruitment, or other website forms;
- product and service information, such as product model, serial number, firmware or software version, support details, repair records, and technical attachments;
- partner account information, such as registration details, login and verification records, account status, and download activity;
- newsletter and marketing preferences;
- recruitment information, such as your résumé, qualifications, employment history, and other information submitted with a job application;
- website and device information, such as IP address, browser type, device type, operating system, visited pages, download activity, referring page, access time, and cookie preferences; and
- any other information you voluntarily provide to us.
Please do not submit passwords, authentication credentials, unrelated confidential information, or personal data concerning other individuals unless it is necessary and you are authorized to provide it.
We may use personal data to:
- respond to general, sales, product, and business inquiries;
- provide quotations, product information, downloads, and requested services;
- provide technical support, warranty, repair, return, and eRMA services;
- process and investigate product security or vulnerability reports;
- register, verify, administer, and secure partner accounts;
- route inquiries to the appropriate ATOP office, representative, distributor, or service partner;
- process career applications and recruitment activities;
- send newsletters, product updates, event invitations, and other marketing communications where permitted by law and based on your preferences;
- operate, maintain, secure, analyze, and improve the Site;
- prevent fraud, misuse, unauthorized access, spam, and security incidents;
- maintain business, transaction, support, security, and compliance records; and
- comply with applicable legal, regulatory, contractual, and reporting obligations.
- Contractual Performance: Taking steps at your request before entering into a contract, or performing a contract with you;
- Legitimate Interests: Pursuing our legitimate business interests, including responding to business communications, providing and improving our services, managing eRMA and product support, and securing our systems;
- Legal Compliance: Complying with applicable legal and statutory obligations; or
- Consent: Obtaining your explicit consent where required by applicable law. (e.g., for non-essential cookies or direct marketing)
4. Cookies, Analytics and Similar Technologies
The Site uses strictly necessary cookies and similar technologies to support its basic operation, security, and functionality. These technologies enable essential website functions, maintain language and session preferences, secure account access, and prevent security threats. Additionally, the Site may use analytics and performance cookies (such as Google Analytics or integrated web performance tools) to understand how visitors interact with the Site, measure campaign performance, and improve user experience. These third-party tools may collect information such as your IP address, browser type, and page usage.
Where required by applicable law, non-essential cookies (including analytics cookies) will be placed only after you provide consent. You may accept, reject, or manage your cookie preferences at any time via the Cookie Settings link available on the Site. You can also control cookie settings through your web browser options. Strictly necessary cookies cannot be disabled as they are required for the Site to function properly.
5. Recipients of Personal Data
We may disclose personal data, on a need-to-know basis, to:
- ATOP employees and departments responsible for sales, marketing, technical support, product security, quality assurance, logistics, IT, legal, finance, or recruitment;
- ATOP affiliates, regional offices, representatives, authorized distributors, resellers, and service partners;
- website hosting, maintenance, cloud, content delivery, security, form-processing, CRM, email, analytics, and other technology service providers;
- logistics, repair, warranty, and shipping providers;
- professional advisers, auditors, insurers, and legal representatives;
- suppliers or technology partners where required to investigate or resolve a product, support, or security issue; and
- courts, law-enforcement agencies, regulators, or other authorities where disclosure is required by law.
We do not sell personal data for monetary consideration. We do not share personal information for cross-context behavioral advertising unless permitted by law or with your explicit consent. Service providers and partners are required to process personal data only for the specified purpose and to apply appropriate confidentiality and security measures.
6. International Data Transfers
ATOP operates internationally. Depending on your location and the nature of your request, your personal data may be accessed, transferred, or processed in Taiwan or in other countries where ATOP affiliates, regional offices, representatives, distributors, partners, or service providers are located.
The data protection laws in these countries may differ from those in your jurisdiction. Where required by applicable law (such as GDPR), we implement appropriate standard data protection safeguards for cross-border transfers, including entering into Standard Contractual Clauses (SCCs) approved by the European Commission, or relying on statutory derogations and adequacy decisions.
7. Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Customer, Sales, and Support Data: Retained for the duration of our business relationship plus the relevant period required for warranty, technical support, eRMA records, or legal claim limitations.
- Recruitment Data: Resumes and application details submitted for employment are retained for the duration of the recruitment process. If an application is unsuccessful, data is retained for up to 12 months (or as allowed by local law) to consider you for future career opportunities, unless you ask us to delete it earlier.
- Marketing Communications: Retained until you unsubscribe or withdraw your consent. A minimal suppressed record may be retained to ensure your opt-out preference is respected.
- Compliance and Accounting: Retained as necessary to meet applicable statutory, tax, legal, regulatory, or audit obligations.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These measures may include access controls, encrypted transmission, system monitoring, backup procedures, employee confidentiality requirements, security updates, and service-provider controls.
However, no website, network transmission, or electronic storage method can be guaranteed to be completely secure.
9. Your Rights and Choices
Depending on the data protection laws applicable in your country or region (e.g., GDPR in Europe, or CCPA/CPRA in California), you may have the following rights:
- Access & Portability: Request access to, a copy of, or portability of your personal data.
- Rectification: Request correction or completion of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (“right to be forgotten”).
- Restriction & Objection: Request restriction of processing or object to certain processing activities based on legitimate interests.
- Consent Withdrawal: Withdraw your consent at any time where processing is based on consent.
- Opt-Out: Request to opt-out of marketing communications or any potential “selling/sharing” of data.
- Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment.
- Lodge a Complaint: Submit a complaint to a competent supervisory data protection authority in your country.
10. Marketing Communications
Where you have subscribed or where otherwise permitted by law, we may send you product information, company news, event invitations, and other business-related marketing communications.
You may unsubscribe at any time by using the unsubscribe link in the relevant email or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending messages that are necessary to respond to an inquiry, administer an account, provide technical support, process an order or eRMA request, manage a security report, or provide another service you have requested.
11. Third-Party Websites and Services
The Site may contain links to, or embedded content from, third-party websites and services.
When you access or interact with a third-party website or service, that provider may process information under its own privacy policy and terms. ATOP does not control and is not responsible for the privacy practices of independently operated third parties.
We encourage you to review the relevant privacy information before providing personal data to a third-party service.
12. Children’s Privacy
The Site is intended primarily for businesses, professional users, and individuals who are legally able to enter into business transactions.
It is not directed to children, and we do not knowingly collect personal data from children below the age required by applicable law.
If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or legal obligations.
The latest version will be published on this page with the revised “Last updated” date. Where required, we may provide additional notice or request renewed consent.
14. Contact Us
For questions, requests, or complaints concerning this Privacy Policy or our handling of personal data, please contact:
ATOP Technologies, Inc.
2F, No. 146, Sec. 1, Dongxing Rd., Zhubei City, Hsinchu County 302058, Taiwan
Email: [email protected]
Telephone: +886-3-550-8137
Last updated: July 29th, 2026
ATOP Technologies, Inc. | by BlackBear TechHive
